whether you need comfortable accommodation whilst renovating or relocating, staycentral has all your short stay needs catered for.

* our boutique, serviced apartments are luxuriously appointed with designer interiors, so you will have all the comfort you have come to expect.
* these boutique apartments are located amongst the heart and soul of melbourne's rich inner suburbs, close to all amenities.
* you won't be far from melbourne's diverse culture and thriving night life, or from all the necessities of living.
* i, as the owner, give you a 125% guarantee that you will experience what we show you on our website.
* with staycentral, you can choose from different locations and unique, fully-furnished, designer-interiors to suit your needs.
* all our apartments have air-conditioning, lcd tvs, adsl internet access, free local calls and security parking, and have been star-rated by aaa tourism.
* our kitchens have modern appliances & lots of glassware & utensils, and you have full laundry facilities.
* there's plenty of space, and the beds and furniture are very comfy.
* utilities, cots, bed linen & towels are included.
* relax at home, or enjoy the many convenient facilities and attractions nearby.
* don't forget to ask about your personal orientation tour when you arrive. i hope you enjoy our personal service - chris mcdonald

bayviews at southbank
southbank serviced apartment, close to southgate, cbd, exhibition centre, etihad stadium, mcg, arts centre, & casino

your modern staycentral apartment is located in the heart of southbank, close to melbourne cbd, crown casino, southbank promenade, south melbourne and a walk or a tram ride to everything you might want to see in this fabulous city. you won't do better for this type of accommodation in such a fantastic location! just take a peek at the photos below!

it's securely tucked inside the stylish sentinel building, a modern new building with a security entrance and concierge, and combines the beauty of a magnificent modern building with brilliant facilities such as a fully enclosed 25m lap pool, tennis court, gym and a communal bbq area.

i choose my apartments with two main criteria in mind; they must be central (close to transport, cafes, restaurants, bars and shops), and even though they are in the thick of things, the actual apartments must be reasonably quiet, so you are not woken up all night.

your apartment has a fully equipped kitchen, living room, bedroom, a balcony, bathroom and laundry. the balcony overlooks the tennis court, lap pool and bbq area, with a view towards a stretch of port phillip bay.

security parking, local calls and broadband and wireless internet access are included in your rate.

there's a pillow-top king-sized bed, and additional guests enjoy a very comfortable, fold-out, double sofa bed. you can also add in a fold-away single bed or a cot if you need that extra place for someone.

you'll enjoy our indoor heated pool and well-equipped gymnasium - and that's only the beginning! just 300 metres away are a host of local attractions: the bustling crown casino complex and cosmopolitan southbank promenade (famous for their award winning restaurants and cafes!), the beautiful cbd cityscape overlooking the yarra river and it's famous rowers, bridges and cycleways and roller-blading tracks that go on 'forever', geoff's shed (the melbourne exhibition centre), cbd cinemas, live theatres, bars, shopping districts and restaurants.

my apartments are decorated and fitted out under guidance of a very experienced interior decorator for your enjoyment.

apartment inclusions
staycentral has your relaxation in mind when it fits out an apartment. we try to include all the little things that come in handy, as well as the essentials.

your apartment includes high quality furnishings and appliances, linen, towels, and a fully-equipped laundry and kitchen. a doorway opening onto the balcony and an opening bedroom window allow fresh air into the apartment when you want it.

main bedroom
pillow top king-size bed, with high quality sheets, four pillows & cases and doona set. all pillows, mattresses and doonas have protectors fitted for your hygiene. bedside tables with drawers, with gorgeous lamps and clock radio. there is also a two-setting reading lamp behind the bedhead.
a large chest of drawers.
a large cupboard with hanging space and lots of hangers.
large mirrored robes.

bathroom
beautiful bath towels (and spares) as well as hand towels and face washers and a thick bathmat.
hair dryer.
adjustable shower height and massage shower head.
rubbish bin and toilet brush.
soap, shower cap, shampoo/conditioner and toilet paper.
plenty of space and light.

living/dining area
very comfortable, fully-sprung double sofa bed and comfy cushions. single fold-away mattress if needed. high quality sheets, two pillows & cases and doona set. all pillows, mattresses and doonas have protectors fitted for your hygiene.
timber coffee table, entertainment unit and dining table. hallway table and decorative lamps.
81cm lcd tv, dvd player, cd player, tape player and stereo; all with remotes.
reverse cycle air-conditioner.

laundry
washing machine
clothes dryer
steam iron & ironing board
washing powder
clothes airer

miscellaneous
high-speed adsl internet access is included in your rate
security parking and local calls are also included in your rate.
vacuum cleaner, mop & bucket, large umbrella, and broom.
tasteful decorations.
set of playing cards.
various books and magazines.
a cot for infants is available. don't forget to bring linen for the cot.
green bags for your local supermarket shopping.
pool towels.
two double blankets
two single blankets
a selection of consumables
melways street directory
good food guide

local area notes
bayviews is so central; just across the yarra river from melbourne cbd. the never-ending southbank promenade is famous for its world-class restaurants, shops and of course, crown casino. in addition, there are multiple food outlets, buskers and arts & crafts events. and the melbourne exhibition centre (better known as jeff’s shed) is just across clarendon street, opposite the casino.

there are so many things of interest in or very close to bayviews such as melbourne aquarium, flinders street station, federation square (fed square), young & jackson hotel, st andrews cathedral, alexandra and queen victoria gardens and kings domain, the national gallery of victoria and the victorian arts centre and victoria barracks.

within walking distance from bayviews are many icons such as the royal botanic gardens, the shrine of remembrance, melbourne park (tennis centre) and the melbourne cricket ground (mcg or the g). you can also find telstra dome, southern cross station, the rialto building & stock exchange, and the melbourne convention centre. the free city circle tram will take you right around the city. along the way you can stop off at queen victoria market and visit many famous melbourne shopping locations.

if you want to go further field, you can take a tram to st kilda (15 mins), port melbourne (10 mins), bridge road shopping strip (5 mins) or chapel street shopping & restaurant strip (20 mins). and citylink is on your doorstep, connecting you with all major freeways out of the city.

attractions nearby include:
* southbank and southgate promenade shops, restaurants and cafes 500m
* capital city bicycle trail 500m
* queen victoria and alexandra gardens 400m
* the yarra river 500m
* kings domain (park and gardens) & home of sidney myer music bowl 800m
* the national gallery of victoria (ngv international) 700m
* ballet, opera and live theatre at the state theatre & concert hall 700m
* victorian college of the arts 550m
* melbourne recital centre 400m
* crown entertainment complex, with cinemas, shops, restaurants & casino 400m
* melbourne exhibition centre (jeff's shed) 900m
* melbourne convention centre (completed late in 2009) 1400m
* melbourne aquarium 800m
* federation square 1200m
* flinders street station 1200m
* free city tram around the cbd - until 9pm 1500m
* st paul's anglican cathedral 1300m
* melbourne maritime museum (polly woodside) 1100m
* melbourne observation deck atop the rialto building 1200m
* eureka skydeck and "the edge" 400m
* shopping at clarendon st, south melbourne 1200m

facilities close by to southbank
• supermarket
• take away food outlets
• hairdressers
• beauty salons, tanning studios, day spas
• newsagent
• dry cleaners
• pharmacy
• rent-a-car
• restaurants, bars & cafes
• medical centre
• health & fitness centres
• south melbourne markets
• convenience store
• atms
• dvd rental

Policies

In order to avoid fraud, only make prepayments (reservations or deposits) using a credit card (or any other card that does not require a PIN number for online purchases) or PayPal. Never make an advanced payment using cash, checks, money orders or bank transfers. Learn why.

If you cancel or reschedule your booking less than 6 weeks prior to the scheduled commencement of your stay, your deposit is not refundable if, after making all reasonable efforts to do so, we are unable to obtain an alternative booking of equal value. A minimum $100 cancellation fee will apply to all cancellations or rescheduled bookings. If the booking has been made via a 3rd party booking agent, additional cancellation fees may apply to cover any commissions paid. We strongly recommend that you have travel insurance to cover you in the event of an unforeseeable cancellation.
Once full payment is made, no refunds will be given.
Security for payments required under these terms and conditions must be provided by credit card.

When booking this vacation rental, travellers will be required to accept the terms and conditions of a booking agreement in addition to the prepayment and cancellation policies shown above. To see the agreement, click here.

Guest Terms and Conditions Of Trade

Payment and Cancellation Policy

1. Payment of deposit or total fee for your booking indicates acceptance of these Terms and Conditions.
2. Seven consecutive nights in the one property will be charged as one week.
3. Payment will be made by credit card only, unless otherwise agreed by Boutique Stays.
4. A deposit of 50% of our total fee is required to confirm your booking if you book more than 3 weeks prior to your arrival. If you book less than 3 weeks prior to your arrival, the total fee (ie 100%) must be paid to confirm your booking.
5. The balance of payment will be charged to the same credit card that was used to pay the deposit (unless we are informed otherwise), 10 days prior to your arrival.
6. You must only provide credit card details for which you are authorised to use.
7. Use of American Express incurs a surcharge of 3%. There is no surcharge for Mastercard or Visa credit cards.
8. If you cancel or reschedule your booking less than 6 weeks prior to the scheduled commencement of your stay, your deposit is not refundable if, after making all reasonable efforts to do so, we are unable to obtain an alternative booking of equal value. A minimum $100 cancellation fee will apply to all cancellations or rescheduled bookings. If the booking has been made via a 3rd party booking agent, additional cancellation fees may apply to cover any commissions paid. We strongly recommend that you have travel insurance to cover you in the event of an unforeseeable cancellation.
9. Once full payment is made, no refunds will be given.
10. Security for payments required under these terms and conditions must be provided by credit card.
11. Invoices are issued, and payment must be made, in Australian dollars.
12. By making payment of the total fee, you have an exclusive licence to occupy the property for the days specified when you book (but not possession).
House Rules

13. The number of guests staying at the property must not exceed the number agreed to in the booking details. In the event that any additional persons stay at the property, an additional fee may be charged according to our usual rates and/or we reserve the right to terminate the booking without refund.
14. If pets are entering the property or staying at the property (only allowable for pet friendly properties), this must be disclosed at the time of booking, otherwise we reserve the right to terminate the booking without refund. In that case we will not be responsible for finding or funding alternative accommodation. All disclosed pet stays will be referred to on your invoice and there is a surcharge per clean for pet guests. This surcharge covers a small amount of additional cleaning time that may be required for a pet stay. If extensive additional cleaning is required, this will be charged for using the credit card provided for payment (or left for security). The general house rules for pet guests are to not allow them on the beds and furniture and to clean up after them before leaving the property. Guests will be liable for any necessary cleaning and dry-cleaning if required. Additionally, the number of pet guests must be disclosed clearly at the time of booking and will also be noted on your invoice.
15. All Boutique Stays properties are non-smoking indoors. We reserve the right to terminate a guest's stay without refund if we become aware of guest's or friend's of guests smoking indoors. There may also be additional cleaning fees to remove any smoke fumes from the property.
16. You will agree to any other reasonable house rules which may be made available to you at the property.
17. In the case of Boutique Stays properties which are part of a residential apartment complex, guest are required to enter and exit the property quietly.
18. For all properties, the noise level must be inaudible from neighbouring properties between 10pm and 8am Sun-Thu, and between 11pm and 9am Fri-Sat.
19. All guests are expected to behave in a manner that does not cause distress to neighbours or interfere in any way with their right to enjoy their properties. We reserve the right to remove guests who do not adhere to this code of behaviour. In these cases, no refund will be due, and we will not be responsible for finding or funding alternate accommodation, nor will we be responsible for any other associated costs.
20. Guests may not engage in any illegal activity at the property.
21. The owner or the manager of the property may need access to the property occasionally. We will notify you by email or phone at least 24 hours prior, unless we have made verbal arrangements or it is a matter of urgency. If however we have reason to believe that he property is being used for any reason that contravenes our terms and conditions we reserve the right to enter the property without notice.
Check In and Check Out

22. Check In and Check Out procedures will be detailed in the Property Information package forwarded to you following payment of deposit. Whilst we are more than happy to provide early Check In and late Check Out wherever possible, this can only be confirmed at the last minute as it is dependent on other bookings at the time. Failure to adhere to those procedures could result in the incurring of additional costs.
Breakages, Losses and Guest Charges

23. You are responsible for leaving the property in the state in which you found it on arrival. All breakages or losses must be reported immediately to us. Whilst we will not pursue reimbursement for minor accidental damage or normal wear and tear, the total cost of making good any other damage or loss to the property, garden or contents will be charged for using the credit card provided for payment (or left for security). Please note this includes the removal of consumable items from the property which are provided for guest use whilst in-house and are not intended as individual use presentations (examples include laundry powder, dishwashing liquid, toiletries provided in dispensers etc).
24. It is our policy to have all locks changed if keys are lost or not returned. All associated costs will be charged to the credit card provided for payment (or left for security) if this occurs. Similarly any remote controls will be replaced at your cost if lost or not returned.
25. Standard cleaning services on your departure are included in your rates. Properties may also include interim cleaning services for stays of longer than a week. This will be detailed in your pre arrival information. Guests are expected to leave the properties in a neat and tidy state without the need for extensive, excessive cleaning. You are responsible for all cleaning charges in the event that the property is left in a state that requires more than standard cleaning. This will be charged for using the credit card provided for payment (or left for security).
26. Reasonable usage of electricity, gas any other utilities provided at the property are included in your rates. Excessive use (more than a 30% increase compared to similar periods) of any of these utilities may be charged for using the credit card provided for payment (or left for security). If charges are passed onto the Guest, evidence of charges will be provided on request.
27. Properties which provide local telephone calls included in the rate, do so for up to 6 calls per day. Costs for additional calls may be passed onto guests.
28. Neither Boutique Stays nor the owners of the property are liable for loss to you of any personal belongings while you are in the property. Guest items found by our cleaning staff are kept in the Boutique Stays office for 6 weeks before discarding. It is the guest's responsibility to follow up any items that may have been left behind at the property. We request that guests send a reply paid envelope to Boutique Stays in order for us to return the items.
Complaints

29. You should not wait until you return home before complaining about any matter as no inspection can be carried out when others are occupying the property. We welcome hearing from you in relation to any complaints or concerns and prefer that you phoned us immediately so that matters can be resolved quickly.
30. The place of law is Victoria and the courts of Victoria have exclusive jurisdiction.
Termination

31. Your occupation of the property may be terminated by Boutique Stays without notice in the event that you breach any material term or condition or in the event that any amount due is not paid.
Disclaimer

32. Boutique Stays enters into this agreement on behalf of the owner of the property and is not liable to you in relation to the property or any services.
33. Boutique Stays is an accommodation booking service and is not a real estate broker, agent or rental company. Whilst all measures are taken to avoid any property being misrepresented by the property owner, Boutique Stays is in no way liable for any advertising misrepresentations as property owners are solely responsible for the accuracy of their listings and information.
34. Neither Boutique Stays nor the owner of the property can be held responsible for failure or interruption to power or services to the property for reasons beyond our control.
35. To the fullest extent permitted by law, Boutique Stays and the owner disclaim all warranties in relation to the provision of services and the use of the property, and otherwise our liability is limited at our option to the supply of the relevant services again or the payment of the cost of having services supplied again.
36. Neither Boutique Stays nor the owners are liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from use of the property and services provided to you.
37. Boutique Stays reserves the right to relocate a booking to an alternative property of similar standard and location at any time. In this instance, guests will be offered either a full refund OR asked to confirm their stay at the alternative property.

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